Thursday, July 12, 2018

We're Hiring! Wellness Engagement Specialist / Customer Care Advisor



Overview:

This dynamic position will split time between two roles – both of which are critical to helping partner organizations build a healthier tomorrow.

The first role, Wellness Engagement Specialist, is focused on supporting our new and existing clients with the design and implementation of their wellness programming while leveraging our myInertia platform and related products and services. This includes helping an assigned portfolio of clients most effectively engage their populations in their wellness program. 

The second role, Customer Care Advisor, is focused on actively working with a collaborative team to provide frontline, direct care and service to administrators and program participants. Providing friendly, timely, and knowledgeable care is a key differentiator for us and vital to our future success and growth! This includes investing in continual learning to best advise our clients on account set-up, integration with top activity tracking devices, and maintaining initiatives in our unique platform to support an engaging and thriving wellness program.

This position is designed to provide learning opportunities through a variety of experiences, with the ability to grow your career with us… as we grow! Let’s build a healthier tomorrow together.

High-level Responsibilities: 
  1. Collaborate with the sales and operations teams to execute effective new client onboarding processes and current client renewal processes. 
  2. On-going management of new and existing client relationships. This may include advising on best practice wellness program and scorecard design, scorecard implementation, communication plan development and execution, and administrator support. 
  3. Own the “Challenge Calendar” development, communication, and participant assignment process. This includes identifying and implementing new Challenge ideas and process improvements. 
  4. Collaboratively contribute to our growing, cross-functional Customer Care team. This includes a primary focus on serving our wellness clients. Secondarily, with time, this may include growing an understanding of our other businesses to support seasonal spikes in demand. 
  5. Identify and implement strategies to organically grow existing client revenue and engagement while deepening our relationship with them. 
  6. Identify and implement approaches to help our entire client base more effectively reach higher levels of engagement. This includes hands-on involvement in designing and developing communication pieces and educational modules. 
  7. Assist with activity device fulfillment and service as needed. 
  8. Professionally and positively represent Motion Connected at trade shows, in the health & wellness industry, and in the local community. 
  9. Active and engaged participation in team meetings. 

Expectations and Competencies: 
  1. Takes to heart and consistently personifies our guiding principles: 
    • We Care. 
    • We Own. 
    • We Deliver. 
  2. Exudes trust, ownership, and follow-through. 
  3. Consistently shares good energy in the office environment. 
  4. Driven to take action beyond the status quo with a mindset of continuous improvement. 
  5. Demonstrates a consistently positive attitude, outlook, and demeanor. 
  6. Acts with a strong sense of personal accountability - no complaining, blaming, and excuses. 
  7. Ability to act as the “calm in the storm” with an I got this attitude. 
  8. Proven ability to navigate an environment of growth and ongoing change – includes dealing well with ambiguity and shifting priorities. 
  9. Ability to comfortably grasp technology and help others learn to use technology. 
  10. Embraces and thrives in a work environment built around computers and technology – this includes a comfort with use of email, phone, and virtual meetings as main sources of client interaction. 
  11. Actively and intentionally “creates moments” with our clients that lead to satisfaction, foster a forgiving nature when things don’t go perfectly, and lead to referral business. 
  12. Not afraid of a good mind-clearing, energy-inducing walk or a walking meeting with colleagues!
If you are interested in exploring this opportunity further, please submit a cover letter and your resume to Mark at mcumicek@motionconnected.com

Monday, April 30, 2018

3 Ways to Give Your Workplace a Positivity Makeover


We all like working in an environment that radiates positive vibes. 

In addition to making us feel warm and energized, uplifting environments also provide fertile ground for growing engagement and innovation. All keys to remaining competitive in today’s market.

But it can be hard to remain positive, or feel like you can make a difference in the current state of your culture. Luckily, there are simple ways you can contribute to the power of positivity, no matter your position.

Here are three ways to give while helping foster positivity in your organization.

1. Give Energy


When we enter a room or enter a conversation, we either give energy or take energy from those we interact with. Which we choose is something that is totally within our control. 

I prefer to be around people that share their good energy. How about you?

The opposite end of the spectrum is an “energy vampire” who thrives on sucking the energy from others.

So ask yourself: are you a giver of energy or an “energy vampire?” 

Try to be aware of your energy give and take. Find yourself being negative? Take a breath and refocus on the power of good energy.

2. Give Back


In the book Tuesdays with Morrie, Professor Morrie Schwartz shares the following nugget of wisdom with his student Mitch Albom, “Giving is living.”

The premise of the thought is that giving to others makes our life all the richer.

You can transfer this premise to your organization for the same effect.

By rallying around a chartable project you can bring your people together in a spirit of positivity. That positivity will easily transcend the project and create an additional light in your workplace.

Foster a core value of investing time, treasure, and talent to the greater good and watch the refreshing impact it has on your culture.

3. Give Praise


Sadly, leadership guru Dan Rockwell reports that 37% of managers do not share positive feedback with their employees. 

1 in 3 managers are only sharing the negative with their team members! This is troubling.

We can’t expect positivity to rise from environments that are absent of recognition and praise.

In 2013, an article titled The Ideal Praise-to-Criticism Ratio was published. Though some of the data behind the study has been questioned over the years, the underlying message remains strong. A ratio that tilts to more positive comments than negative comments is a winner over time.

Assess your ratio with tally marks for a couple days. The findings will help you determine what action you need to take. Shoot for a minimum positive-to-negative ratio of 3-to-1.

Dish more praise and you’ll be naturally ditching negativity in the process.

Each of us can lead a positivity makeover in our homes, community, and workplace – it starts with choosing to give a little.


“Do small things with great love.”
~ Mother Teresa of Calcutta


Give Energy. Give Back. Give Praise.


Which one will you start with today?


Thursday, April 26, 2018

10 Ways to Celebrate Global Employee Health & Fitness Month


Global Employee Health and Fitness Month is celebrated every May. It’s an international observance of health and fitness in the workplace.

It’s goal? To promote the benefit of a healthy lifestyle to employers and their employees through worksite health promotion activities and the environment. (you can learn more about the observance here.)

To help your organization join in on the movement, we put together a list of ways you can encourage health and fitness during the month of May and beyond.

1. Promote the power of physical activity


Post signs in the breakrooms or email out information on the power of physical activity and what getting 150 minutes of moderate exercise per week can do for your health! (We have an infographic you can use here, or find more great resources from GEHFM here.)

2. Give gift certificates for activity trackers


Activity trackers are a great way to help motivate employees to take control of their health and wellbeing. Help your employees’ reap the benefits of a more active lifestyle by offering a gift certificate through our Wellness Outlet Store. You can provide any dollar amount and the site features already discounted Fitbit and Garmin wearables.

Best yet, the store is free to join! Reach out to our sales team at the following email if you are interested: sales@motionconnected.com.

3. Encourage healthy habits with this reading list


Healthy behavior change is hard. Encourage employees to learn more about ways they can make healthier choices by sharing this reading list of books on the topic.

4. Have a weekly workout class for the month


Hosting workout classes in the office is a great way to promote new social interactions and let employees try something new. Don’t want to hire an instructor? Just use videos online. We love Fitness Blender. They feature simple, straightforward and effective workouts you can stream for free! Simply search for bodyweight only exercises and get moving.

5. Host a walking challenge


We’re big cheerleaders for walking challenges. They are fun, motivating, build social interactions, bring multiple locations together, tap into employees’ competitive nature and more.

Though we understand budget can restrain you from offering ones that feature real-time leaderboards and integration with the top devices like Garmin, Fitbit and Apple Watch, we still want to promote it as an option to celebrate. You can either join in our fun by offering our newest, affordable, turnkey product, myInertia Select, and be up and running with the platform in as little as 5 days, or offer our DIY option in this blog here (scroll to #11).

6. Find sit/stand areas for employees


If you don’t have the budget to get standing options for each employee, get creative. We dedicated two cubicles to standing options, using an old treadmill at one for a walking option. You could go a step further and provide a second monitor for employees to plug into, along with phone and laptop charging options.

7. Dedicate part of your office to a stress-free zone


Do you have an empty area of your office; maybe an office stuffed with an overflow of old computers and dust? Take that area and invest in making it a relaxing area for employees to take a break. Include comfy chairs and lounging options.

8. Hold standing meetings


By now most everyone has heard of walking meetings. While we agree they are great, maybe they aren’t feasible for you and your location, or maybe you need to take notes during the meeting or show a slide deck. When this happens, a great alternative is to encourage those who can, to stand.

9. Take the celebration outside


Last year we put together a great list of activities to try out in spring and summer. The list of 20 includes starting an outdoor garden, joining a volleyball or other sports-related league and more. Check out the full article here. 

10. Host a healthy happy hour


Something we’ve recently implemented in our office for a spring refresh is a weekly happy hour with healthy, non-alcoholic drinks. We’ve had lemonade, cucumber water, tea, coffee, punch, etc. We rotate weekly who brings in the drinks and, if yummy enough, people can share the recipes. It’s a great way to encourage healthy habits, bring employees together and have them try something new!


Any initiative you choose to focus on this month is time well spent. We hope you found a few to inspire action.


What ways will you be celebrating this month? Sound off in the comments if we’ve missed any!

Thursday, April 12, 2018

Introducing the New myInertia Wellness Portal



New Look. New Feel. New myInertia Portal.


Motion Connected is excited to officially announce the new look of our myInertia wellness portal. This modern wellness portal features:

  • A mobile-friendly experience – Same great experience whether on computer, tablet, and phone helps to boost motivation, even on the go!

  • Updated dashboard – gives employees an instant snapshot of their standings and progress for ease of use.

  • More on-demand reporting & scheduling - keeps you in the know about your program results. 

  • One-page activity & weight challenge building - means you can engage employees easily and more effectively. 

All these new features equal an engaging wellness program you and your employees will love and the health results your business needs.

Want to learn more about our product offerings and get an inside look at the portal? 

Schedule a demo today >>>



Monday, April 2, 2018

7 Tips for Kick-Starting a Wellness Program for Your Small/Medium Clients


Not surprisingly much of the wellness industry has been developed with larger employers in mind.

However, this often creates challenges for small to medium employers who have limited resources and often find that wellness platforms are over-engineered and over-priced. The typical offerings like biometrics and targeted coaching can quickly consume annual budgets without providing any population impact on healthy behaviors. So what can you, as the Broker, do to help guide these forgotten sectors?

Here are 7 things to recommend when developing a wellness plan for your small to medium clients:

1. Remember the “hidden risk”. 

Diabetes, hypertension, obesity, cancer, high cholesterol, heart disease. – all drive healthcare costs. Not only those who are currently diagnosed, but the hidden suspects. While there are numerous wellness initiatives available, pick one or two with the broadest impact, like physical activity improvement, to focus on in the first year of a new program. This allows the program to be all-inclusive, targeting those currently diagnosed, and the hidden risk.

2. Maximize incentives. 

Make sure that rewards target ongoing actions or behaviors – don’t use them all up on point-in-time HRAs or screenings. If funds won’t stretch to individual rewards, then pool resources and offer “drawings” for anyone who achieves a meaningful level of healthy actions. Winner take all prizes can actually discourage the majority of employees from participating.


3. Use community resources. 

Local organizations (health systems, non-profits) may offer low or no cost programs to employers. Carriers may also offer “wellness dollars” and/or services that are free. In addition, the employer themselves may be doing some things internally. These affordable elements can be integrated into an overall annual plan.


4. Automate when possible. 

Technology such as activity trackers, turn-key points-based incentives and mobile apps allow employees to easily access and participate in programs year-round. They also reduce administrative burden.

5. Collect Independent data. 

Clients should be encouraged to ”own” their wellness data. By being independent of carriers a history can be established without worrying about switching between plans. This independent data can help with both program enhancements and potentially be used to negotiate favorable plan rates.


6. Start a feedback loop. 

Survey participants and non-participants at the end of the program. Find out what they liked and how they would like to see the program improved. Having a multi-year focus will help employers continue to learn and improve.


7. Celebrate success. 

Make sure that leadership highlight individual and group success within the program. These stories will help the program stay relevant and motivate employees to continue to engage with the program.

While many wellness programs and vendors may be out of the reach of small to medium employers there are still ways for them to engage their employees in healthy behaviors. Using the principles highlighted above will allow you showcase your expertise and gain trust within the small to mid-size industry.

Thursday, March 22, 2018

The ONE Initiative You Need for a Behavior Changing Wellness Program


There is often debate on whether or not wellness works. But the truth of the matter is, with no set definition of what wellness is – how can there be a blanket statement about its effectiveness?

We have seen the positive results of a wellness program. What has really worked for engaging employees in healthier choices and providing improved health outcomes?

It boils down to a comprehensive physical activity program.

How did we come to this conclusion? For us it is all about evidence.

First and foremost, scientific evidence. The literature from leading organizations such as the Centers for Disease Control and World Health Organization, (1, 2) proves that physical activity is extremely effective for treating disease. One of the many supporting studies in the Scandinavian Journal of Medicine & Science in Sports, who found data to support prescribing exercise for 26 different chronic conditions including metabolic diseases, neurological diseases, cardiovascular diseases and even psychiatric diseases and cancer. (3) With exercise as powerful as medicine in treating diseases, no wellness program can be effective in improving health outcomes without it.

Second, corporations put a lot of effort into their pharmacy benefits and compliance programs for disease treatment and prevention, but prescriptions only have an effect for the disease that they are indicated for. Exercise can be just as powerful and certainly a more cost-effective way to treat disease than medicines, while also providing a broader improvement in health beyond the diagnosis. In fact, Dr. Mark Tarnopolsky, from the University in Ontario goes as far as saying: “If there were a drug that could do for human health everything that exercise can, it would likely be the most valuable pharmaceutical ever developed.” (4)

Third, many wellness programs focus on identifying employees with disease and then managing those disease states, but what about preventing the disease in the first place? Improving the health of a population means more than just treating those with diseases. It also means keeping the healthy people in healthy ranges.

The evidence for the power of prevention with physical activity is no less than it is for exercise as medicine. A large meta-analysis published online in BMJ found that “a structured exercise program may be as good or better than frequently prescribed drugs for common cardiovascular ailments.” With a good physical activity program there is no need to segment your employees into risk categories with expensive biometric testing to know what to initiative to offer – get the population moving and it will help everyone despite risk category.

Beyond disease prevention and treatment, strong data exists for the impact that exercise has on energy levels (5), stress (6), fatigue (7), and can improve mood in as fast as 5 minutes. (8) Furthermore, a study in the British Journal of Health Psychology showed more active people have improved will-power and:

· Saved more money
· Procrastinated less
· Reduced smoking, alcohol, and caffeine intake
· Felt more in control of their emotions
· Ate less junk food
· Watched less tv
· Began eating a healthier diet
· Spent more time studying
· Splurged on impulse purchases less

All this data boils down to one thing: getting physically active can and will positively impact the health of your employees. So for wellness programs to really change behavior, it needs to include methods to improving physical activity.



Has the data have you convinced? Ready to know HOW to implement a successful activity-focused program? 

You can learn more about how to use wearables to achieve population health by watching our on-demand webinar co-hosted with industry leader, Garmin.


Resources:

(1) https://www.cdc.gov/physicalactivity/basics/pa-health/index.htm
(2) http://www.who.int/mediacentre/factsheets/fs385/en/
(3) www.ncbi.nlm.nih.gov/pubmed/26606383
(4) https://www.everydayhealth.com/columns/white-seeber-grogan-the-remedy-chicks/benefits-miracle-drug-exercise/
(5) https://www.acefitness.org/education-and-resources/lifestyle/blog/6589/exercise-as-a-cure-for-fatigue-and-to-boost-energy-levels
(6) https://adaa.org/understanding-anxiety/related-illnesses/other-related-conditions/stress/physical-activity-reduces-st#
(7) https://news.uga.edu/low-intensity-exercise-reduces-fatigue-symptoms-by-65-percent-study-finds/
(8) http://www.apa.org/monitor/2011/12/exercise.aspx
(9) https://www.ncbi.nlm.nih.gov/pubmed/17032494



Friday, March 9, 2018

Benefit Insights: 4 Reasons You Need to Focus On Healthier Populations in 2018

Benefit Insights blogs are written to help the modern Employee Benefits Adviser navigate the world of benefits and wellness. #healthinsurance #employeebenefitsadviser


As the benefits landscape continues to evolve with narrower networks, higher deductibles and increasing pharma-costs there is one constant that will put companies in a stronger position to slow their potential pace of change – healthier populations. Whether it is avoiding medical visits altogether, negotiating with carriers or reducing the need for drugs, a healthier employee base will put your clients in a more proactive position when it comes to managing future benefit programs. Here are four reasons why working towards a healthier population truly matters in 2018.